Explore our Frequently Asked Questions (FAQ) section for quick answers to common queries, ensuring a seamless customer experience and hassle-free problem-solving.
COOLO Care offers a variety of personalized calls and SMS messages designed to cater to the unique
needs of our subscribers. These include:
COOLO Care operates on a subscription basis, offering three tiers of service with the first 30 days free:
Absolutely! At COOLO Care, we pride ourselves on providing genuine human interaction. All calls and
SMS messages are handled by real people who are trained to provide compassionate and personalized
support to our subscribers.
Yes, of course! We understand that each subscriber has unique preferences and needs. We offer
customizable subscription options where you can specify the types of calls or messages you prefer to
receive.
Our Memorial Message Tribute service allows subscribers to record audio or visual messages that can be
played during their funeral or memorial service. It's a heartfelt way to leave behind a lasting message for
loved ones and friends.
Signing up for COOLO Care is easy! Simply visit our website or contact our customer support team to
explore our subscription options and get started with personalized care and support.
There is no minimum subscription period at COOLO Care. We offer flexible subscription options with no
long-term commitments, allowing you to tailor your subscription to your needs.
Yes, you can cancel or modify your subscription at any time. We understand that circumstances may
change, and we want to ensure that our services continue to meet your needs.
COOLO Care takes the privacy and security of subscriber information very seriously. We adhere to strict
confidentiality protocols and employ industry-standard security measures to safeguard your personal
data.
Our customer support team is here to assist you! You can reach us by phone, email, or through our
website's live chat feature. We're always happy to help with any questions or concerns you may have.