Phone a Friend
Because everyone needs a good chat now and again.
Sometimes, a kind voice is all you need. With our Phone a Friend service, we have friendly conversations with anyone in need.
What Makes Our Phone a Friend Service Special?
We Have Meaningful Conversations To Inspire, Console, & Support
Our calls go beyond small talk—we’re here to truly connect. Whether it’s sharing a laugh, offering a listening ear, or providing comforting words, we make every conversation count.
We Build Trust Over Time
Our consistent, friendly approach creates a sense of familiarity and trust that can have a lasting positive impact on you or your loved ones' well-being.
We Adapt to Your Loves One’s Needs
Our COOLO Care Wellbeing Coordinators are certified Nurses and STNA’s that are charismatic and flexible, effortlessly matching the social comfort level of you and your loved ones to ensure every interaction feels natural.
How Our Phone-a-Friend Service Works
Sign Up
Sign up to schedule phone calls here or by contacting our friendly team at 844-451-9200.
You or your Loved Ones Have Genuine Conversations with COOLO Care Wellbeing Coordinators
We connect with you or your loved one through warm, uplifting calls.
You Get a Report
Schedule regular calls to keep the support and smiles coming, and we’ll send you a report after each one.
Who Do We Call?
Anyone Feeling Isolated
Anyone Facing Mental Health Challenges
Anyone Needing A Bit of Encouragement
Frequently Asked Questions
When you need to talk, our team is just a phone call away.
What is a phone-a-friend service?
Our phone-a-friend program is a unique part of our wellness care services that allows you or your loved one to chat with a caring professional at any time. Whether you just need to vent about your day or you’re in need of advice, help is just a phone call away.
Do I need a subscription to talk to your care team?
To take advantage of our phone-a-friend services, all you need is a COOLO account, and signing up only takes a few minutes.
What types of conversations can I have with your team?
No matter what’s on your mind, we’ve got you covered. Our team cares deeply about the well-being of our community, and we’re here to lend a listening ear during life’s most difficult moments.
Are your call operators trained in emergency responsiveness?
Yes! Every member of our call team has been equipped with emergency training to de-escalate dire situations. We’re here to create positive outcomes for our clients, even in challenging times.
Where are your call operations based?
All of our call operations are based in our local community. Together, we use technology to make healthcare feel human again, one phone call at a time.
Who is your phone-a-friend service for?
Everyone needs someone to talk to. That’s why we recommend our phone-a-friend services for anyone navigating life’s challenges, as well as loved ones who live alone or are recovering from an illness or other types of wellness treatments.