Wellness Check
Because a quick check-up can make a world of difference.
You want to know you or your loved one is safe, comfortable, and receiving the care needed, even when you may not be able to care for yourself or family just can’t be there. Our wellness checks provide clear, detailed updates to keep you informed and reassured.
What Does a Wellness Check Entail?
Reliable Inquiries
Our COOLO Care Wellbeing Coordinators conduct our wellness checks, personally reaching out to your loved one via call or text to check in and assess their needs.
A Focus on Connection
Rather than checking items off a list, we prioritize natural moments of connection, making every check-in feel personal and getting a real feel for your loved ones' wellbeing.
How Does It Work?
Sign Up
Sign up to schedule wellness checks here or by contacting our friendly team at 844-451-9200.
Share Your Loved Ones Needs
Give us a few details about specific concerns or areas you’d like us to focus on during the check.
We Call or Text to Check In
Our compassionate team will check in on you or your loved one via call or text to confirm comfort, safety, and well-being.
Receive Detailed Reports
After each check, we’ll provide you with a clear and thorough report of how they’re doing.
Who Can I Schedule Wellness Checks For?
Anyone Who Lives Alone
Anyone in Care Facilities
Anyone Recovering from Illness or Surgery
Frequently Asked Questions
What you need to know about our modern wellness check services.
What is a wellness check?
COOLO takes a modern approach to wellness check services, offering caring, professional check-ins over the phone or SMS. Our goal is always to ensure the safety and well-being of our community, and our wellness checks are the fastest way to check up on a loved one in need.
What situations require a wellness check?
If you’re worried about the well-being of a loved one, we’re here to help. Our wellness check services are ideal for family members who live alone, loved ones recovering from illness or surgery, and anyone else you may be worried about.
How do I request a wellness check for my loved one?
All you need to do is create a COOLO account to get started. From there, we’ll collect some important information about your loved one and provide a thorough wellness check fast, complete with a full report of our check-in.
Is your team trained in emergency response procedures?
Yes! Every member of our team is skilled and prepared to deal with high-stakes scenarios. If your loved one is in danger, we’ll handle the situation quickly and professionally to ensure their overall safety.
How long does a wellness check take?
We’re here to provide reliable results fast. Once you’ve requested a wellness check, our team is able to respond in just minutes.
What if my loved one doesn’t respond during a wellness check?
If, for any reason, we’re unable to connect with your loved one during the wellness check, you’ll be notified ASAP. From there, we’ll help you coordinate with local emergency services to keep your loved one safe.