In-Person Care Services
Personalized Non-Medical Care Checks
From checking surroundings to offering emotional support, our COOLO Care Wellbeing Coordinators are certified Nurses and STNA’s that ensure you or your loved one’s needs are met. You’ll receive detailed updates, so you’re always in the loop.
Heartfelt In-Person Care Checks
Each visit brings kindness, connection, and care through thoughtful conversations and checking on comfort. We also bring a rose as a simple reminder of love for you or your loved one at home or at a care facility.
Frequently Asked Questions
Personalized care where it’s needed most.
What are in-home and facility care visits?
Our in-home and facility care visits provide non-medical, personalized support for individuals at home or in care facilities. These visits include companionship, wellness checks, assistance with daily tasks, and more to promote comfort and well-being.
Who performs the care visits?
Our team consists of compassionate, trained professionals who prioritize client care and dignity. Every visit is conducted with a personal touch by real people, never automated systems.
What types of services are included during visits?
In-home and facility care visits can include light assistance with daily routines, meal preparation, companionship, wellness checks, and support for other non-medical needs. Each visit is customized to the client’s preferences and requirements.
Are these visits medical in nature?
No, our visits are non-medical. While we do provide comprehensive support and companionship, by licensed medical professionals, and COOLO Care is licensed in the state of Ohio for skilled care, we do not offer COOLO Care is a caring detail oriented support organization. We visit your loved ones and make sure they have been seen by their medical professional, fed and groomed. We document all instances and provide weekly or bi-weekly reports. medical care at this time. We recommend consulting a healthcare provider. For any medical needs.
How long are the visits?
The duration of visits depends on your subscription plan and specific needs. We offer flexible timeframes to ensure each visit provides meaningful care and support.
Are visits available on weekends or holidays?
Yes, we strive to provide support whenever you need it, including weekends and holidays. Availability may vary, so please contact us to discuss your specific schedule.
Can I schedule visits for a loved one in a care facility?
Yes! Whether your loved one is at home or in a care facility, our team can provide personalized support tailored to their environment and needs.
How do I set up an in-home or facility care visit?
Simply create a COOLO account, and our team will guide you through the process of scheduling a visit. We’ll also collect any important information to tailor the experience to your needs.
What if I need to adjust or cancel a scheduled visit?
We understand that plans change. You can update or cancel visits easily by contacting our support team.
Can I request specific tasks during a visit?
Absolutely! Whether it’s helping with light chores, providing meal reminders, or simply spending quality time together, let us know what you need, and we’ll make it happen.
What if I need immediate assistance outside of a scheduled visit?
Our team is here for you. If you need support outside of a scheduled visit, contact us, and we’ll do our best to accommodate your needs.
How do I know my loved one is receiving the care they need?
We provide detailed reports and updates after each visit to keep you informed and reassured about your loved one’s well-being.