Insurance & care options
Care at home.
Let’s understand
your coverage.
Finding support for someone you love comes with questions. We’ll help you explore your options and take the next step with confidence.
Explore my coverage options Prefer to talk? (614) 815-0886
A little more peace of mind.
Your needs.
Your next step.
Personal support. A place to start.
Plans & programs we work with
Start with a name you know.
Choose your plan to begin.
We’ll help with the details.
Specific plans, benefits, eligibility, and authorizations vary.
More than one way forward
Let’s find the right
starting point for you.
01 · Insurance
Understand your
plan’s possibilities.
We work with Molina, Buckeye, CareSource, and Anthem. Let’s confirm your specific plan and what needs to happen before care begins.
02 · Ohio PASSPORT
Support for
staying at home.
PASSPORT is a Medicaid home-care waiver for eligible adults age 60 and older. In Central Ohio, COAAA helps with screening, eligibility, and service planning.
Read COAAA’s PASSPORT guide03 · Private pay
Your needs.
A personal care plan.
Explore care directly with our team. We’ll talk through the support, scheduling, availability, and pricing so you can make an informed choice.
A little guidance goes a long way
Your next step,
made simple.
Tell us a little about the support you’re exploring. We’ll help you prepare for a conversation with our care team.
This guide prepares an enquiry. Our team confirms coverage and care availability with you.
- 1Your plan
- 2Care location
- 3Your needs
- 4Next step
STEP 1 OF 4
Which option are you exploring?
Choose the closest match. You can change it later.
From questions to a plan
We’ll take it
one step at a time.
Share what you need.
Tell us about the everyday support you are looking for and where care would take place.
Review the details together.
Our team helps confirm your plan, eligibility, any needed authorization, and service availability.
Make a care plan.
Discuss the support, schedule, and costs before deciding on your next step.
Good questions. Clearer answers.
Let’s make
this feel simpler.
Still have a question?
Our office is a call away.
Does selecting my insurer mean my care is covered?
Your specific plan, benefits, eligibility, and any required authorization still need to be confirmed. Our team helps you work through those details before care is arranged.
What should I have ready for the conversation?
Have your insurance card, the full name of your plan, the city where care is needed, and a general idea of the help you are looking for. If you have a case manager, their contact details can also help.
I don’t know which plan I have. Can I still ask for help?
Yes. Choose “I’m not sure” in the guide, or call our office. We can help you identify the information needed for your next step.
How is PASSPORT different from an insurance plan?
PASSPORT is an Ohio Medicaid home-care waiver program for eligible older adults. In Central Ohio, COAAA provides screening and helps determine eligibility and the service plan. Your insurance plan and PASSPORT are separate questions to discuss with the team.
PASSPORT information from COAAACan we arrange care through private pay?
Yes. We can discuss your care needs, scheduling, availability, and pricing directly. You will have a chance to review the proposed arrangement before deciding how to proceed.
What will care cost?
That depends on your coverage or payment arrangement and the care being considered. Ask the office to explain authorized services, any costs that may apply, and the next steps before care begins.
A familiar voice can help
Let’s talk about
what home needs.
Start with your questions.
We’ll help you find the next step.